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Broker, accountant, coach or advisor: who does what when you leave your business

Five different kinds of professional will tell you they help with succession. They are not interchangeable, they do not do the same job, and hiring the wrong one first is how owners lose a year.

The short answer. A broker sells the business. An accountant handles tax and the numbers. A lawyer handles ownership, contracts and your estate. A coach works on you. A strategic advisor works on the business and the leader together, in the years before any transaction, which is where the price is actually determined. Most owners hire the broker first, which is usually two years too late.

The five, in plain terms

WhoWhat they actually doWhen to bring them inHow they charge
Business broker or corporate finance adviserFinds buyers, runs the sale process, negotiates the deal6 to 12 months before going to marketPercentage of sale, often with a retainer
Accountant or CPATax structure, clean financials, diligence readiness, the actual numbersTwo years out, and throughoutHourly or fixed project fee
LawyerShareholder agreements, sale contracts, estate and ownership transferWhen structure decisions are being madeHourly
Executive coachWorks on you: how you lead, decide, delegate and handle the transitionAny timeMonthly retainer
Strategic advisorWorks on the business and the leader together: leadership team, decision rights, removing the dependencies that cost you priceOne to three years before any exitMonthly retainer

The gap most owners do not know exists

Here is the sequence that goes wrong, and it is extremely common.

An owner decides to sell. He calls a broker, because that is the obvious call. The broker values the business, and the number is lower than expected. The reasons given are owner dependence, customer concentration and messy accounts.

Every one of those takes twelve to twenty four months to fix. The broker cannot fix them, because a broker's job starts when the business is ready to be sold. So the owner either accepts a lower price or takes the business off the market for two years.

The work that raises the price happens before the broker is hired. That is the gap. It is not a gap anyone in the transaction chain is incentivised to point out to you, because none of them get paid for it.

What a coach does versus what an advisor does

These two get confused constantly, and the distinction is simple.

A coach works on you. How you make decisions, where you avoid conflict, why you keep taking work back, what you will do with yourself after the business. That work is real and for many owners it is the thing that finally unblocks the handover, because the obstacle was never the org chart.

An advisor works on the business as well. Who is on the leadership team, what they are allowed to decide, whether the numbers are trustworthy, how the business performs when you are not in the room. Advisors take a position on your business rather than only asking questions about it.

Roughly: if your problem is "I know what to do and I am not doing it", that is coaching. If it is "I do not know what to do", that is advisory. Most owners approaching an exit have both.

What each one costs

Ranges for a business in the $5M to $50M range. These vary by market and by scope, so treat them as orientation rather than quotes.

Any professional who will not give you a straight answer about how they are paid before you engage is telling you something.

How to sequence them

WhenWhoWhy then
Two to three years outStrategic advisor, accountantThis is when the price is determined. Owner dependence, leadership, clean numbers.
Two years outLawyerOwnership structure and estate decisions take time and affect everything downstream.
Twelve months outIndependent valuationSo you know your own number before anyone quotes you theirs.
Six to twelve months outBroker or corporate financeTheir job starts when the business is ready to be sold.
ThroughoutCoach, if the obstacle is youMany handovers stall on the owner, not the plan.

Questions worth asking any of them

  1. How exactly are you paid, and what happens to your fee if I decide not to sell?
  2. What does the first ninety days look like, specifically?
  3. Have you done this with a business my size, in a broadly similar situation?
  4. What is outside your scope, and who should I be talking to about that?
  5. If this goes well, what will be different in twelve months?

Question four is the most revealing. A professional who claims to cover everything is either inexperienced or selling.

How to choose someone for something this personal

Three things, in order.

Have they operated? Advice about running a company from someone who never has is a different product from advice from someone who has. Both have value. Only you know which you will take seriously at two in the morning.

Will they disagree with you? You are paying for the sentence nobody in your business will say to you. If the first conversation is entirely agreeable, you have hired a mirror.

Is the scope honest? Someone who tells you what they do not do, and hands you a name for it, is more likely to be straight with you about the rest.

Not sure which of these you need?

Take the free Business Health Assessment and we will send your scorecard. Two minutes, no pitch, and it usually makes the answer obvious.

Questions owners actually ask

What does a strategic advisor do that a business broker does not?

A broker sells the business and their work starts when it is ready to be sold. A strategic advisor works on the business in the one to three years before that: building a leadership team that runs it without you, transferring decision rights, cleaning up the dependencies that cause buyers to discount the price. The price is largely determined before the broker arrives.

Do I need a coach or an advisor?

If your problem is that you know what to do and are not doing it, that is coaching. If your problem is that you do not know what to do, that is advisory. Owners approaching a handover or exit usually have both, because the obstacle is frequently the owner's own habits rather than the plan.

What does business succession or exit advice cost?

Coaching retainers commonly start around $1,200 a month. Strategic advisory retainers for a $5M to $50M business are typically several thousand a month. Brokers charge a percentage of the sale plus a retainer. Accountants and lawyers charge hourly or by project. Any adviser who will not explain their fee structure before you engage is a warning sign.

Who should I call first if I want to sell my business in three years?

Your accountant and a strategic advisor, not a broker. The three years before a sale are when the price is set, through reducing owner dependence, cleaning the financials, diluting customer concentration and securing key people. Call the broker six to twelve months before you go to market.

Can my accountant handle succession planning?

Your accountant handles the tax structure, the numbers and diligence readiness, and that part is essential. What they typically do not do is prepare the next leader, redistribute decision rights or build a management team that can run the business without you. Those are the parts that determine whether the handover works.

How do I choose someone I can trust with something this personal?

Ask whether they have actually operated a business, whether they will disagree with you, and what they consider outside their scope. A first conversation where everything you say is agreed with is a bad sign. So is a professional who claims to cover all of it.

Where Mind Shift fits

Mind Shift is the strategic advisor row in that table. We work with owners of $5M to $50M businesses on strategic advisory and leadership development, usually in the years before a handover or a sale, on the things that determine whether either goes well.

We are not brokers, accountants or lawyers, and we do not give legal, tax or regulated financial advice. Where you need those, we will say so and you should hire them.

A Clarity Session is free and is a conversation, not a pitch. If the honest answer is that you need someone else first, we will tell you that.

Book a Clarity Session

Free. No pitch. Talk through where the business stands and what has to happen next.

Ari Jason is the founder of Mind Shift. He spent 20+ years operating and scaling businesses across the US, UK and Middle East before advising owner-led companies, with 1,200+ coaching hours. About Ari

Keep reading

Business exit planningThe four routes out, and how they differ on price and speed. What is my business worthHow buyers price owner-led companies before you ever meet one. Business succession planningThe four documents the plan actually contains.

© 2026 Mind Impact Ltd trading as Mind Shift. This guide is general leadership guidance, not legal, tax or financial advice. Last reviewed September 2026.